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Internal Work Management
Designed to streamline the process of creating and managing internal tasks
Client
CY Vietnam
Role
UI designer Product consultant
Year
2022
Overview
The Problem
The company faced multiple challenges in task management. Manual progress tracking and the absence of a central platform led to work duplication and confusion. Additionally, disorganized processes for side tasks like event planning or furniture purchasing made it difficult to track and complete these tasks on time.
My Approach
To meet the two-week deadline for design handover, I worked closely with the client's presentative. We started by defining the project scope and identifying constraints in an initial kickoff meeting. Next, I conducted competitive research and developed low-fidelity wireframes, gathering feedback from the client.
Research Method

Our project focuses on internal management, similar to functionalities found in apps like Trello and Monday. We'll use SWOT analysis to evaluate these apps' strengths and weaknesses against our needs and identify opportunities to improve our application.

An example of SWOT research about Trello
Key Finding

Below are some of key findings from analyzing the competitors (Trello and Monday) that can be applied to the CY project

  • User-friendly interface: Both Trello and Monday have clean and straightforward interfaces, making it easy for users to navigate and understand the application
  • Customization: Trello allows for high levels of customization with its flexible card system, while Monday offers custom boards and the ability to add custom fields.
  • Collaboration: Both Trello and Monday have strong collaboration features, allowing team members to communicate and work together efficient

These findings can serve as valuable reference points for the CY project, helping to guide the design process and ensure a high-quality user experience for the end-users

Design Process

1. Review and Gather Requirements

I review the draft documents from the Business Analyst to understand the software's business requirements and functionalities. To meet the tight deadline, I communicated closely with the client's representative to clear up any ambiguities and uncertainties in the requirements.

2.1. Define Design Library

At that stage, I compiled a mood board of reference designs to present to the client, helping them envision the desired look and feel of the site. Following that, I established a system of typography, colors, icons, and grid layouts as the foundation for the design library. Given the project's scope, I kept the design library small and simple, facilitating easy change

Design Library used in CY internal management software

2.2 User Flow Design

I typically wait for the Business Analyst from the client's team to create the flow and transfer the documentation to me. However, to maintain the project timeline, I also get involved in defining some of the flows and clarifying the requirements

A demo of "Create task" flow of the software

3. UI Design

Using the user flow, I design the user interface for each screen of the software, ensuring that the UI is visually appealing, user-friendly, and easy to navigate. I utilize the design components established in step 2 to maintain consistency throughout the software. This design process guarantees that the software aligns with the business requirements and delivers a satisfying user experience for the employees at CY Vietnam.

Components used in CY internal software
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